To treat the doctors and staff with the same courtesy and respect you would wish to be shown to you.
To inform us of any change of your name, address or telephone number promptly.
To be punctual for appointments and let us know in good time if you are unable to attend.
To request repeat prescriptions in good time and allow 2 working days for them to be processed.
To use the Out-of-Hours service for emergencies only.
To make requests for home visits only when it is strictly necessary.
To request home visits before 10.30 am if possible.
To act upon the advice of the health professionals and take medication as prescribed.
To attend a new patient health check shortly after registering with the practice
Violent/Abusive Patients.
